You never get a second chance to make a first impression.

Are you an upscale establishment offering a fine dining experience with haute cuisine?  Or perhaps a casual elegant winery serving Sunday Brunch or “food with flair” for special occasions?  The Magnolia School of Etiquette and Protocol has partnered with a premier Service Arts training company that specializes in giving you, your management, and your hospitality/wait staff all the tools and training to best represent your establishment’s image.

Watch as your employees gain new confidence and credibility when their knowledge and skill level increases.  There are  many aspects of fine dining service.  From the greeting to the guest check, from the proper setting of  a Three-Course Lunch to an Eight-Course Dinner, to the understanding of The Silent Service Code, we can help you “raise your standard” and create a memorable guest experience for your customers.

Are your wine-room manager and stewards certified in their field?  We offer a series of e-learning and on-site studies in wine essentials, wine pairing, wine regions, and Wine Steward Certification.


We come to you and work on your property with customized session/s  and time periods that work within your parameters.

Call us for your complimentary consultation at your property.